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- Actual colors may vary from those
displayed on the computer monitor.
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| From now
until July 31 2008, get FREE standard shipping on orders of at
least $75 that go to a single U.S. address. Here are the details...
Cannot be combined with other
offers.
Applies to only "standard"
shipping within the Continental USA.
If you placed an order before
this offer was in effect, we're sorry but we cannot credit your
shipping charges.
Offer good only on orders placed
on the site (phoned-in orders not eligible)
Offer good only on orders shipped
within the continental United States.
If you desire Express shipping,
you only pay the "extra" express charge. Please see below.
Shipping is tabulated
automatically, no calculation is required.
RETURN PACKAGES MUST BE PREPAID -- We do not accept C.O.D. deliveries.
This offer is for a limited time only,
www.aboutcurtains.com reserves the right
to end or change this free shipping offer at any time. |
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Satisfaction Guaranteed |
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Exchanging an Item |
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Returning or Exchanging Items |
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Return Policy |
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Refund for Returns |
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| Shipping & Handling Charges |
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| Total Order Amount |
Standard
3-8 Buss.
Days |
Express
2-3 Buss.
Days |
Express Plus
1-2 Buss.
Days |
Alaska & Hawaii
3-4 Buss. Days |
| Up to - $24.99 |
$6.95 |
$12.90 |
$30.90 |
$25.90 |
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$25.00 - $49.99 |
$7.95 |
$13.90 |
$31.90 |
$26.90 |
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$50.00 - $74.99 |
$8.50 |
$15.90 |
$33.90 |
$28.90 |
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$75.00 - $99.99 |
FREE |
$16.90 |
$34.90 |
$29.90 |
| $100.00 - $149.99 |
FREE |
$18.90 |
$36.90 |
$31.90 |
| $150.00 - $199.99 |
FREE |
$21.90 |
$39.90 |
$34.90 |
| $200.00 - $249.99 |
FREE |
$24.90 |
$42.90 |
$37.90 |
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$250.00–and up |
FREE |
$26.90 |
$44.90 |
$39.90 |
| We currently offer three shipping options within the United States |
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Contiguous U.S. |
Alaska & Hawaii |
| 1. Standard: |
3-8 business days |
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| 2. Express |
2-3 business days |
3-4 business days |
| 3. Express Plus |
1-2 business days |
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The cost for shipping is based upon your total order amount. No weekend or holiday delivery is
available. Use the table as a quick reference for calculating your shipping charge.
- Allow one extra day for gift-wrapped, in seamed or
monogrammed items. Please add one additional business day for orders received after 5.00pm Eastern Time.
- Rates are subject to change without further notice.
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| Our goal is to process all
orders within 24 hours of receipt. Orders are processed and shipped during
regular business hours (Monday through Friday 8:00AM – 5:00PM EST, excluding
holidays). If we encounter any problems processing or shipping your order
you will be contacted within two business days. |
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| You will receive one
or more tracking numbers on the confirmation e-mail we send you when your
order is shipped. This tracking number can be used to check the status of
your package at our shipping carriers' online stores:
UPS
Package tracking:
www.ups.com/tracking/tracking.html
U.S. customer service: 1-800-PICK-UPS
(1-800-742-5877)
Federal Express
Package tracking:
www.fedex.com/us/tracking/
U.S.
customer service: (800) Go FedEx or (800) 463-3339
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| You may cancel an order at any time prior to processing at our center by calling 212-563-9216 or email us at cservice@aboutcurtains.com.
Unfortunately, we are not able to cancel orders once they have been shipped.
Please refer to our Returns Policies for easy returns. |
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The following policies pertain to U.S. purchases only.
Satisfaction
Guaranteed
Unwashed, unused, or
defective merchandise may be returned within 30 days. Items may be returned
for any other reason within 30 days after the shipping date for a merchandise
exchange or a full refund based on the original form of payment. Sorry,
shipping charges are nonrefundable.
Exchanging an Item
If you've kept your
packing slip, fill out the exchange portion of the form on the back of the
slip with the item(s) you would like to order, and include it when sending
your return merchandise. If the amount for the replacement item(s) exceeds
the amount to be refunded (cost of the product only; shipping and handling
cannot be refunded unless the error was ours), please include payment for
the additional amount. There are no additional charges for shipping if
you're exchanging an item.
Returning or Exchanging Items
Follow these instructions to return any aboutcurtains.com purchase;
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All
returns
require a Returned Merchandise Authorization number (RMA).
Please do not return any merchandise
without obtaining a RMA. In order to obtain a RMA along
with return instructions and the correct return address, please send an
e-mail to rma@aboutcurtains.com
. And do not forget to include your name and your order number!
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Indicate if you want
us to credit the card used to place the order or send you a refund check.
If you'd like an exchange, let us know what you want by filling in the return form. We will not charge the costs for shipping
the exchange order.
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Pack and seal your return securely, in the original package,
packages must be returned prepaid -- we do not accept C.O.D. deliveries.
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| We will accept returns
if the merchandise unwashed, unused, or defective and in the original
package. Because monogramming is a custom service, we cannot accept
returns on monogrammed items once they have been shipped, unless we at
aboutcurtains.com have made an error. Unwashed, unused, or defective
merchandise may be returned within 30 days. Items may be returned for any
other reason within 30 days after the shipping date for a merchandise
exchange or a full refund based on the original form of payment. Sorry,
shipping charges are nonrefundable.
Items must be returned within 21
days of delivery. Merchandise returned without a RMA number or after 21 days with
RMA number will be charged a 25% restocking fee. Items returned after
30 days of receipt will not be accepted for return. |
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For
unwashed, unused, or defective merchandise, we'll refund or credit the value
of the item and any taxes you were charged. Shipping charges are
nonrefundable. To receive a refund, the original packing invoice should
accompany your return. We process all returns immediately upon receipt of
the item(s) in our operations center. Depending on the method you use to
send the item(s) to us, it can take up to 3-4 weeks for you to receive your
refund. If you placed your order with a credit card, the credit will be
posted to your credit card account the day we process your return. If you
placed an order by check, your refund check will be sent to you via
first-class mail. |
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